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FREQUENTLY ASKED QUESTIONS
Why should an artist go with Mid-AtlanticArtists.com over other online galleries?
How does an artist apply for representation on Mid-AtlanticArtists.com?
You can review the submission process here. We encourage artists of all levels to submit their art, and we will review your application and respond within 5 days.
How do returns work?
We have a 15-day customer return policy. Should a customer, for whatever reason, wish to return a piece - perhaps the piece got damaged en route or they changed their mind - the gallery will handle the return process. The customer will notify Mid-Atlantic Artists, and we will then contact the artist to inform them that the customer is shipping the work back to the artist.
How does shipping work?
Mid-Atlantic Artists covers the cost of shipping, with the exception of oversized or overweight art. The customer will cover the additional costs of shipping oversized art. Additionally, Mid-Atlantic artists ship prints/reproductions directly to the customer.
Artists will be responsible for packaging material and proper shipment of their original artwork. If shipping from a studio, be sure to use the correct address the artwork is being shipped from. They must keep their art available for immediate purchase, meaning that original art submitted to Mid-Atlantic Artists cannot be in brick and mortar exhibitions or shows. Sold art must be shipped by the artist within 5 days of the sale, but we recommend to ship your package as soon as possible.
Proof of shipping, including tracking number, needs to be emailed to Mid-Atlantic Artists at time of shipping. Mid-Atlantic Artists will be responsible for contacting the customer with shipping details. Failure to ship art will result in a cancellation of the sale.
The shipping map for the Mid-Atlantic region can be viewed here.
What will artists need to submit along with artwork once accepted?
An artist will be asked to fill out and submit a Form W9, an Artists' Contract, and a Headshot for the artists' page. Additionally, if the artist is offering prints/reproductions to be fulfilled through Mid-Atlantic Artists, we will request 200 MB Images of applicable artwork.
Once all materials are received, please allow 5 days for artwork to be uploaded onto the website. Artists will be provided with an Intake Form (and a Sample Form as a guideline) when they are accepted. These intake forms will need to be completed with every image submission.
What do I need to do to submit images of my artwork?
We recommend using Adobe creative cloud for image sizing.
Images need to be clear and well -lit without shadows and with color accuracy. Indoor lightbulbs often have their own color temperature which can alter the appearance of art. We recommend using sunlight to illuminate your art to get the digital colors closer to the original work. Images should be photographed at eye level, with even horizon lines to prevent distortion.
Images should be cropped tightly to 2-dimensional art. Frames and glass should not be in the photograph.
if photographing your art is challenging, hiring a photographer to capture your portfolio or collection is a great investment.
What types of prints or reproductions does Mid-Atlantic Artists offer?
While you do not have to offer you art on all of these surfaces, we recommend giving the customer as many options as possible. A wide variety of print options may help a customer achieve a specific look they are going for in their office or home.
Our current print materials include:
Glossy Photo Paper - Kodak Endura Glossy "F"
Smooth Fine Art Paper - Moab Entrada Bright Rag
Water Fine Art Paper - Epson Cold Press Bright White
Metal (aluminum) - Mid-Gloss MetalPrint (MWMG)
Wood Print - Natural Finish
Canvas Gallery Wrap
Acrylic - 1/8” Acrylic
What is provenance?
Provenance is information about the art's origin. Examples include when the piece was created, awards it has won, inspiration, galleries it has been in, location if applicable, and any other interesting facts about the work.
What is SEO?
SEO stands for search engine optimization. Search engine optimization is the process of improving the quality and quantity of website traffic to a website or a web page from search engines. To accomplish this, we have keywords associated with each piece of art listed on the site. When a customer searches those keywords on a search engine, there is a higher chance your listing will appear. Good examples of SEO keywords are the medium, key elements, location, subject matter, latin names, like so: (art, california, beach, beaches, photography, prints, original, painting, limited editions, holly adams)
How do I ship oversized packages?
Information about shipping oversized packages can be reviewed here.
What kind of scale should I use to measure weight?
For art up to 50 lbs., we recommend a digital shipping postal scale to ensure accurate shipping rate calculations. Oversized art will be handled on a case by case basis. Because we will be handling measurements and weighing, there will be an upcharge.
Why do you not ship original art with frames?
With so many personal tastes, budgets, and decorative styles, it is best for you to select your own frame to fit your home or office. Frames are frequently damaged during the shipping process and shipping framed art is hazardous to the artwork itself. We want the art to come to you in pristine condition.
How do you package and protect your artwork during the shipping process?
Art is fragile. The boards can be damaged and the corners can be bent, so there needs to be a lot of protection around the piece to protect and secure it.
First, secure the board using cardboard or foam protective corners. Once the corners are secure, you'll want to put a flat piece of cardboard or other protective material flat against the corners to secure both sides. For thinner pieces, protective corners may not fit so just secure the work between two sturdy surfaces. This will protect the art from getting pierced or bent during shipping.
Once the art is completely surrounded, you'll want to add a layer of bubblewrap around the cardboard for additional protection. To hold everything in place use tape, shrink wrap, or shrink tape. Once everything is secure and taped, you'll want to place the piece in a larger box. Add more bubblewrap, newspaper, or other cushion to prevent the art from shifting during the shipping process.
How can I get professional photos of my work?
We offer photography for an affordable rate at the gallery. Local photographer Jonathan Smith is available to assist you with your photographing needs. He has a degree in photography, and has over 20 years of photography experience. Pricing for photographing your artwork are as follows:
• 1 to 4 pieces of artwork: $10 each
• 5 pieces of artwork: $40 for all
You may contact Jonathan either by phone or by email. (410) 925-6735 • email@example.com.
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